Infrastructure Support Engineer | CLOSED

Porto

2020-11-20

Ref. 2020/686

System Administrator

As an Infrastructure Support Engineer, you will be troubleshooting issues related to the network, security, database, infrastructure or applications. 

Main responsibilities:
- Incident management;
- Problem/Change management;
- Deployment support;
- Monitoring activities as required to ensure the production environment is operating as expected;
- Prioritizing and progressing resolution of faults or queries on the full range of systems across all clients;
- Build and implement measurable improvements to the services;
- Update the knowledge base and documentation that exist and produce new documents.

Main Skills:
- Excellent experience on Linux OS;
- Great knowledge in Applications, Network, Systems (Linux and Windows);
- Solid experience with SQL Server / Oracle databases;
- Knowledge of scripting languages such as Bash or Python;
- Basic programming languages development experience;
- Team-oriented, with the ability to work independently;
- Strong organizational  and skills;
- Must work well under pressure to meet the demands of our customers;
- Shift system in a 24/7 operation (mandatory);
- Fluency in English (written and Spoken).

Nice to have:
- Basic knowledge on ITIL, JIRA and Nagios.

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