ServiceNow OM / SPM Architect

Are you eager to be part of a multinational project in the field of information technology? Here you’ll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!

We are looking for a ServiceNow OM / SPM Architect to work in this project in Lisbon or Porto.

Key Responsibilities:

• 8+ years of experience with ServiceNow and 3+ years of experience with OM, and SPM;
  
• Supporting a team of ServiceNow Business Analysts and process experts on implementation activities;
  
• Participating in design workshops and supporting BAs and developers;
  
• Transforming proposals into concrete implementations to showcase product capabilities and limitations;
  
• Delivering and partially implementing process, and feature designs minimizing the level of customizations;
  
• Designing ServiceNow OM and SPM implementations;
  
• Excellent kwledge of Order Management, SPM, Service Catalog definition and setup with practical experiences;
  
• Portal management and customization;
  
• Excellent knowledge of the ServiceNow Platform and its core features;
  
• Experience of integrations with 3rd party tools (scripted APIs & Integration Hub);
  
• Excellent knowledge of Workspaces, UI Builder, and Flow Designer;
  
• Good knowledge of CSDM;
  
• Knowledge of Ordering and SPM processes;
  
• Knowledge of Sales processes;
  
• Fluent in English.

What you can expect from us:

• Health insurance;
  
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
  
• Constant feedback so you can grow professionally;
  
• Remote onboarding process;
  
• Team events every semester so you can live new adventures;
  
• Exclusive discounts and offers from our partners;
  
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!