Application Maintenance Engineer (DevOps Junior)

We are looking for an Application Maintenance Engineer (DevOps Junior) for a long term role in this project in Lisbon or Porto (flexible hybrid). 

As a part of your job, you will:

• Implement custom configurations based on Line of Business (LoB) requirements;
• Diagnose and resolve issues related to team deliveries and business applications;
• Troubleshoot and debug flows related to WCC, PCRME, and Order Management (OM+);
• Analyze logs to identify and document root causes of incidents;
• Maintain and troubleshoot integrations across systems (e.g., GitLab, Jenkins, CI/CD Pipelines);
• Resolve technical issues affecting key components such as OM+, Web Center Contact, and PCRME;
• Support development or maintenance of specific automation or tooling scripts;
• Validate configuration changes and participate in production deployments;
• Provide detailed RCA documentation to prevent future incidents;
• Maintain up-to-date technical documentation and contribute to the team knowledge base.

What are we looking for?

• Bachelor’s degree in computer science, engineering, or a related technical field;
• 1-2 years of experience in application support, scripting, or configuration roles;
• Experience working with enterprise systems or within a support engineering team;
• Ability to adapt to different contexts, teams, and client needs;
• Excellent communication skills, both verbal and written;
• Experience with CI/CD (Jenkins, Pipelines).

What can you expect from us? 

• Health insurance; 
• A personalized training plan, with a budget to spend on the training and technical books you find necessary; 
• Constant feedback so you can grow professionally; 
• Remote onboarding process; 
• Team events every semester so you can live new adventures; 
• Exclusive discounts and offers from our partners; 
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!