IT Service Desk Engineer | CLOSED

Lisboa, Braga


Ref. 2022/0037


We are looking for an IT Service Desk Engineer to provide effective technical support and high levels of customer service. The role will involve handling and resolving desktop/laptop/printer/application issues and basic network/server troubleshooting with administration.

Experience / Key Skills
- 2+ years experience in Service Desk position on an international environment;
- IT infrastructure support working across a range of up to date technologies including Office 365, Google Suite, Windows 10, Active Directory, Mac OS and Apple iOS;
- Strong technical background, both in software as in end user hardware;
- Experience in Google Suite, Atlassian products;
- Logical and methodical problem-solving skills;
- Ability to convey technical issues simply to end-users;
- Understanding of customer service skills showing empathy, confirming understanding, effective listening etc;
- Availability for US Shifts 24x7 and on call (mandatory);
- Fluent in English.

Find more oportunities


The handling of all personal data is compliant with
the GDPR and our Privacy Policy. At anytime you can withdraw permission by submitting your request via email to