Transverse Senior Application Support Engineer

This project is part of the business investment banking and financial services area, and currently has its technological hub in Porto and is working on the development of innovative solutions and support for all operations related to the business.

We are looking for a Transverse Senior Application Support Engineer to work in this project in Porto (Hybrid).

Requirements:

• Between 3 and 6 years of experience;
  
• Follow-up and coordination of changes and technical operations (Electrical Shutdown, servers move, etc.);
  
• Drafting / Maj of instructions;
  
• Document the components and operation of application: Software Architecture, Technical Architecture, and proactive support as setup and monitoring application alarmistic;
  
• Have experience in Support L2 and L3 on the ITIL best practices;
  
• Good knowledge of Windows and Linux;
  
• Understand and know how to Virtualize environments as Server, API gateways and etc.;
  
• Good knowledge of ticking system as Jira or ServiceNow;
  
• Good knowledge of scripting languages as PowerShell / Bash;
  
• Good knowledge of the Network concepts as DHCP Firewalls, Routing, Proxy;
  
• Good knowledge of web based applications Client / server;
  
• On-call required.

What can you expect from us?

• Health insurance;
  
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
  
• Constant feedback so you can grow professionally;
  
• Remote onboarding process;
  
• Team events every semester so you can live new adventures;
  
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!